FAQ

 

THE ANSWERS TO YOUR QUESTIONS

The hotel is composed of 210 rooms equipped with either 2 large double beds (capacity of 2 adults + 2 children up to 17 years + 1 baby or 3 adults + 1 child + 1 baby) or a king-size bed (capacity 2 adults + 1 child up to 17 years old extra bed) divided into:
— Classic rooms,
— Superior rooms,
— Superior Terrace Rooms,
— Sea View Rooms,
— Sea View Terrace Rooms,
— Junior Suites Sea View,
— Junior Suites Family Terrace (Duplex: 2 adults + 2 children + 1 baby)

The hotel, located on the seafront, has a 500m2 swimming pool with a children's pool and a beach equipped with sun loungers and free umbrellas. Beach towel with deposit.
A Children's Club offers activities for children aged 4 to 12 during French school holidays in all areas. A Spa including 1 sauna, 1 steam room, 4 massage rooms and a rest room.
A fitness room is available for your well-being.
2 restaurants, 1 beach snack and a bar.
Free and unlimited WiFi offered throughout the hotel.

Pets are not allowed.

The hotel has 2 restaurants, 1 beach snack and 1 bar:
— The Spice Route for American breakfast, lunch and dinner in the form of a buffet with Creole, Italian, Grill and Rotisserie cuisine offered. It is open from 6 am to 10 am, from 12:30pm to 2 pm and from 7 pm to 10 pm.
— The Zawag, an A la Carte restaurant, is open for lunch and dinner from 12:30 to 14:00 and from 19:00 to 21:00, closed on Wednesday and Sunday.
— The Yureli Beach Bar offers snacks and drinks on the beach every day, from 10:00 a.m. to 7:30 p.m.
— The La Rhumerie bar offers cocktails, local drinks and fresh fruit juices, every day from 10 am to midnight.

Discover the natural wonders of the Islands of Guadeloupe during your trip. This destination offers a multitude of activities: climbing the Soufrière volcano, discovering the flora at the Botanical Garden, family adventures in tree-climbing parks, walking in the treetops in the unique canopy of the Caribbean in the unique canopy of the Caribbean at the zoological park, hikes adapted to all levels in the tropical forest, canyoning descent, a day trip to the archipelago: the Saintes Islands Les Réserves, Marie-Galante, La Désirade or an immersion in the underwater world at the reserve Cousteau.
A variety of experiences await visitors of all ages, whether as a family, as a couple or with friends.

You can reach the hotel at +590 (0) 590 90 46 46, by email to reservation@creolebeach.com or book directly on the site creolebeach.com or at the Sales Department in Paris at + 33 (0) 1 42 56 46 98.

Check-in is at 16:00 (4:00pm) and check-out is at 12:00pm (12:00pm), the reception is open 24 hours a day.
The hotel is open all year round.

The hotel has a Concierge service open every day from 8 am to 7.30 pm to organize:
- Airport transfers,
- Car rental,
- Booking excursions and activities,
- Guided tours or à la carte according to your desires Our Concierge Gwladys will be delighted to welcome you to help you discover our Butterfly Island!
The L'Espace Créole team is available by email:
espacecreole@creolebeach.com or at +590 (0) 5 90 90 90 23 69

Equipped with two double beds, the classic rooms are perfect for a family stay. They can accommodate 2 adults, 2 children up to 17 years old and a baby, offering all the comfort you need to fully enjoy your vacation in Guadeloupe.

Yes, American breakfast is included. It is served as a buffet at the restaurant La Route des Épices, for a gourmet and convivial moment before setting off to explore Guadeloupe.

These supplements are offered by the hotel and should preferably be requested at the time of booking.

Yes, some Classic Terrace Rooms are adapted for people with reduced mobility (PMR).

Do not hesitate to contact us when booking to check availability and specific accommodations to ensure a comfortable stay.

Yes, Classic Terrace Rooms are equipped with a bath, except for rooms adapted for people with reduced mobility (PMR), which have an accessible shower for greater comfort and safety.

For its modern comfort, its unobstructed view of the gardens or the pool, and its ability to accommodate both a couple and a family, offering a practical and pleasant space for all types of stay.

Yes, some Superior Rooms are equipped with two 140 cm double beds, which can accommodate 2 adults and 2 children up to 17 years and a baby, or 3 adults and 1 child up to and including 17 years old or 3 adults and 1 baby. The other Superior rooms have a king size bed.

The Superior Terrace Room is perfect for seniors.

Located on the ground floor, it offers easy access and a quiet and green environment, ideal for a stay under the sign of comfort and relaxation.

Yes, all Superior Terrace Rooms are equipped with a flat-screen TV, allowing you to watch your favorite programs.

Yes, the Sea View Room is perfect for a romantic stay. With its view of the Caribbean Sea and its intimate atmosphere, it guarantees an ideal setting for romantic and relaxing moments.

The Sea View Room can accommodate 2 adults and 2 children up to 17 years and a baby, or 3 adults and 1 child up to and including 17 years old or 3 adults and 1 baby, depending on the layout of the beds. It is equipped with two 140 cm double beds or a king size bed, offering a comfortable and bright space to fully enjoy your family stay in Guadeloupe.

Yes, some Sea View Terrace Rooms can be connected to an adjacent room, which is ideal for families or groups who want to stay close while maintaining privacy. This configuration allows you to take advantage of a larger space while maintaining the comfort and tranquility of each room.

Yes, some Sea View Terrace Rooms are adapted for people with reduced mobility (PMR). These rooms have specific amenities to ensure a comfortable and secure stay, while allowing you to fully enjoy the view of the Caribbean Sea and the tropical setting.

Yes, breakfast is included when booking the Junior Suite Sea View. It is served as an American buffet at La Route des Épices, allowing you to start the day in Guadeloupe with a variety of fresh and local dishes.

Yes, the Junior Suite Family Terrace is equipped with a kitchenette, offering a practical space to prepare your meals independently.

Yes, the Junior Suite Sea View is equipped with a dressing room, convenient for organizing your clothes. Laundry services are available, and an iron and ironing board can be provided upon request to ensure a comfortable and well-organized stay.

Yes, the Junior Suite Family Terrace is perfectly suited for a family stay in Guadeloupe. It can accommodate up to 2 adults, 2 children and 1 baby.

Arranged as a duplex, it offers on the ground floor a large bedroom with king size bed, opening onto a private terrace, ideal for enjoying the outdoors. Upstairs, the living room equipped with a sofa bed can accommodate children while maintaining space and comfort for everyone.

Yes, it is possible to book your excursions before your arrival, by contacting the concierge or by booking directly online from our page turns.

You can book your stay directly online on the official website of La Créole Beach Hotel & Spa, in order to benefit from the best available rates.
It is also possible to contact the reservation department by phone +590 (0) 9 90 46 46 or by email reservation@creolebeach.com for any specific request.

With its 96 m², the Mahogany Suite offers generous space, designed for families looking for freedom. Thanks to its fully equipped kitchen, you choose your pace: prepare your meals independently or enjoy the restaurants at La Créole Beach Hotel & Spa. An ideal suite to combine independence and the art of living in Guadeloupe.

La Créole Beach Hotel & Spa is located in Le Gosier, in Grande-Terre, just 10 km from Maryse Condé International Airport and 8 km from Pointe-à-Pitre.

Located on the seafront, in the heart of a tropical park, the hotel enjoys a privileged location, both easy to access and ideal for discovering the archipelago of Guadeloupe.

Absolutely. Whether it is a residential seminar, a management committee, a conference or a team building, we offer a prestigious and exotic setting conducive to reflection and team cohesion.

Absolutely. Whether you dream of an intimate ceremony or a grand reception, we put our expertise at your service. We have three modular rooms, but you can also choose to celebrate your union on our beach or in our gardens, or at the restaurant La Route des Epices for a more relaxed atmosphere.

La Créole Spa is located within La Créole Beach Hotel & Spa, in an environment conducive to relaxation. The spa has both indoor and outdoor private areas with sea views, offering a rejuvenating wellness experience.

The concierge at La Créole Beach Hotel & Spa offers a wide range of services to facilitate your stay: airport transfers, car rental, tailor-made excursions, guided tours, childcare and other services according to your needs.

La Créole Beach Hotel & Spa offers various activities within the hotel, combining relaxation and leisure throughout the stay. The activities available vary according to the period.

The program is available on our page Activities.‍

La Créole Beach Hotel & Spa offers two restaurants, a beach snack and a bar, offering varied cuisine and different atmospheres throughout the day, from breakfast to dinner.

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La Créole Beach Hotel & Spa concierge helps you organize excursions and discoveries in Guadeloupe, adapted to your desires: nature outings, cultural discoveries, nautical activities or day or half-day excursions.

The Mahogany Suite can comfortably accommodate up to 6 people, thanks to its two bedrooms and two independent bathrooms. It is perfect for travelers looking for space, comfort and independence during their stay in Guadeloupe.

Depending on the space used and the layout chosen (theater, U, classroom, cocktail...), we can accommodate up to 220 people in the same space.

It depends on the location chosen (beach, gardens, rooms). We adapt the configuration according to your wishes (cocktail, seated dinner, etc.) up to 200 people.
Contact our event department to find out the exact capacities: groupes@deshotelsetdesiles.com

La Créole Spa offers indoor treatment rooms, including a double cabin, a sauna, a steam room, an indoor rest area, as well as an outdoor relaxation area with a sea view.

An outdoor massage cabin also allows you to enjoy treatments in the open air, lulled by the sound of the sea in Guadeloupe.

Yes, the concierge can organize your private transfer from Maryse Condé Airport prior to arrival.

Yes, activities are specially designed for children, allowing them to enjoy fun and adapted moments, under the supervision of animators according to the program.

This service is available free of charge only during French school holidays (all areas combined), for children aged 4 to 12 inclusive, from 9 a.m. to 12 p.m. and from 2 p.m. to 5 p.m.

Arrivals (check-in) take place from 16:00 and departures (check-outs) until 12:00.
Early check-in or late check-out options may be offered, subject to availability and at an additional cost.

The hotel restaurants and bars are open to both guests staying at the hotel and to external guests, depending on the period and availability.

Excursions are offered in partnership with selected local providers, in order to offer you a quality experience, organized with the support of the hotel.

La Créole Beach Hotel & Spa offers a wide range of services for a comfortable and serene stay in Guadeloupe: direct access beach, infinity pool, two restaurants, a beach snack, a bar, a spa dedicated to well-being, a spa dedicated to well-being, a fitness room, a children's club, as well as a concierge service.

Guests also benefit from free Wi-Fi and free on-site parking.

Yes, the Mahogany Suite has a private terrace with sea view, equipped with a table, chairs and deckchairs. An ideal space to enjoy moments of relaxation, at any time of the day.

We provide you with several locations, adapting to the size of your project:

• The Fort Royal room, which can be divided into 4 sub-committee rooms
• The Route du Rhum room
• The Chocolate Room
• The exteriors of the hotel: the beach or the gardens
• The Deck des Palmes panoramic terrace
• The Bar La Rhumerie

Other places can be arranged according to your needs.

Our Chef offers a varied cuisine, combining Creole flavors and international gastronomy. Several formats are possible:

• Prestigious dinner served on the plate.
• Gourmet theme buffets.
• Elegant cocktail dinners.

We obviously adapt our menus to your budgets as well as to specific diets (allergies, vegetarians, etc.) on request.

Yes, La Créole Spa is open to both hotel guests and external customers, upon reservation.

Yes, the concierge can be requested before your arrival, in order to anticipate the organization of your stay and to book services in advance.

Yes, the hotel offers various sports activities, such as yoga, pilates and aqua aerobics, in addition to the facilities available (pools, beach and fitness areas).

Yes, it is possible to change a reservation made on the official site, according to the conditions of the reserved rate. You will find a 4-digit code in your confirmation email in order to change your reservation. If necessary, the hotel reservation service remains at your disposal.

It is recommended to reserve your table in advance only for the à la carte restaurant, Le Zawag, especially in the evening, to ensure availability.

Yes, La Créole Beach Hotel & Spa is family friendly. The hotel offers spacious accommodations, as well as dedicated services, such as babysitting on request and the provision of free baby cots. A Children's Club is also open during school vacations, all areas combined, allowing the youngest to enjoy supervised activities while parents relax.

Yes, the Mahogany Suite is particularly suitable for long-term stays. Its large living space, its fully equipped kitchen and its private terrace with sea view offer ideal comfort to settle permanently and enjoy Guadeloupe at your own pace, while benefiting from the services of La Créole Beach Hotel & Spa.

We offer several formulas:

• Study day (breaks and lunch included)
• Residential seminar (accommodation, breakfasts, breaks, lunches and dinners included)
• Tailor-made events

To ensure that your dream date is available, we recommend that you contact us as soon as possible, especially for weddings in high season or during extended weekends. The date is officially blocked as soon as the contract is signed and the deposit is paid.

Yes, it is strongly recommended to book your treatments in advance in order to guarantee availability and the desired time slot during your stay in Guadeloupe.

Yes, the concierge service also accompanies families, by offering activities adapted to young and old alike, to discover Guadeloupe at your own pace.

Some activities require prior registration. The concierge is at your disposal to inform you about the program and how to participate.

For any modification of the information related to your reservation (contact details, number of people, specific requests), we invite you to contact the hotel reservation department directly, by email reservation@creolebeach.com Or by phone +590 (0) 9 90 46 46.

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Yes, the catering teams offer adapted options, including children's menus as well as alternatives for certain diets, on request and subject to availability.

Yes, family-friendly excursions are offered, depending on the age of the children and the safety conditions specific to each activity.

Yes, La Créole Beach Hôtel & Spa provides parking on site for guests. Parking is free for the duration of your stay.

Yes. A luggage service is available to allow you to fully enjoy your arrival in Guadeloupe or your last hours at La Créole Beach Hotel & Spa, in all serenity.

Yes, the Mahogany Suite offers daily cleaning service.

We can equip the rooms according to your technical needs: video projectors, screens, sound systems, computers, video conferencing systems...

Yes, it is one of the great advantages of our hotel. Your guests can stay in our rooms and suites with breathtaking views of the gardens or the sea. We offer preferential group rates.

La Créole Spa is mainly dedicated to the relaxation and well-being of adults, in order to preserve the calm and serenity of the place.
Access is subject to conditions from the age of 17.

A “Non-Refundable” offer corresponds to a preferential rate, offered at a reduced price. This type of offer cannot be modified, canceled or refunded after confirmation of the reservation.

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The concierge is available every day to provide you with personalized advice and recommendations, in order to discover Guadeloupe according to your desires and the duration of your stay.

· A privileged location by the sea in Gosier, ideal for discovering the archipelago of Guadeloupe
· The comfort of a 4-star establishment, combining elegance and Creole authenticity
· A spa dedicated to well-being, for a real relaxing break
· Careful gastronomy, with Creole and international influences

Each event is unique. Our group service accompanies you from the design to the realization of your project to guarantee you a unique experience.
Contact us now by email: groupes@deshotelsetdesiles.com